Current tutoring support is available for writing and research, APA, study skills, and basic computer or e-learning skills.

At this time, math and science support may be limited by technology or staff availability; however, face-to-face support in these areas is available during Learning Café office hours at Lethbridge College main campus.

Tutoring services are provided by fully qualified instructional assistants during office hours:

• September - April
  
  • Monday – Thursday, 8:30am – 7:00pm 
    
    
  • Friday – 8:30am – 4:30pm 
    
    
  • Saturday – 12:00pm – 4:00pm

• May – June
  
  • Monday – Friday, 9:00 am – 3:00 pm

• July – August
  
  • No online tutoring available at this time

During office hours:

•    Instant Messaging questions are responded to on a first-come, first-served basis. If multiple students are "in line" at the same time, your question will be acknowledged, and you will be told how long you may need to wait for a response. Please be patient and leave your chat window open.  
•    If you are unable to wait for a response, please consider submitting your question through email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Email requests will be responded to within 1 business day.
•    Real-time Appointments: If your question is more involved and requires an Elluminate Live session, a mutually convenient 45 minute appointment will be set up with you.
•    Writing Dropbox: If you are using the Writing Dropbox, you can expect to receive feedback on your work within 48 hours on business days.

Outside office hours:
You will receive the message "eLearning Café staff is offline." If you still wish to contact a staff member, email your "s" number, course number, and question to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  All email requests will be responded to within 1 business day.

You can contact the eLearning Café in the following ways:

•   Using the eLearning Café Meebo instant messaging box,
•   By e-mailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or
•   By contacting the Learning Café at (403)382-6952 during office hours.

1.  When you request an appointment, a staff member will register you in the eLearning Café Angel course and send you a confirmation email with the following details:

•   the date and time of your appointment,
•   an Elearning Café room number and the name of the person with whom you will be working,
•   instructions for first time Elluminate users, and
•   instructions for logging in for your appointment.

2.  Prior to your appointment, ensure you have followed the instructions for first time Elluminate users, as provided in your email. If you have completed these steps on your computer previously, you do not need to repeat this step for future appointments.

3.  On the day of your appointment, follow the login instructions from your email. Be sure to arrive a few minutes early to allow yourself enough time to login. Your appointment is scheduled to last 45 minutes.

4.  Once you are logged in, the staff member will guide you through your appointment.

5.  At the end of your session, you will be asked to complete a quick, voluntary survey. The results from this survey will help us to continue growing and improving our service.