Online Tutoring

 

PLEASE NOTE: Online Tutoring is limited or not available during the summer months

The eLearning Café offers 2 types of online tutoring supports to students currently registered in Lethbridge College courses:

Writing Drop Box

  • Students can receive feedback on written assignments by submitting their work through the Writing Drop Box.

Real-Time Appointments or Quick Questions

  • Students requiring longer or more interactive support can access 45 minute 'live' appointments using virtual conferencing tools like Blackboard Collaborate or Skype. Contact us by phone (403-382-6952) or email (This email address is being protected from spambots. You need JavaScript enabled to view it.) to schedule an appointment and we will send you a link to the session.
    • For quick questions, contact us by phone (403-382-6952) or email (This email address is being protected from spambots. You need JavaScript enabled to view it.).

    If you need help doing research or finding sources, contact the library or submit a term paper DX.


    Online Tutoring FAQ

    What skills are supported through online tutoring?

    Current tutoring support is available for writing and research, APA, study skills, and basic computer or e-learning skills.

    At this time, math and science support may be limited by technology or staff availability; however, face-to-face support in these areas is available during Learning Café office hours at Lethbridge College main campus.

    Who will help me and how quickly can I expect a response?

    Tutoring services are provided by fully qualified instructional assistants during office hours:

    September - April

    • Monday – Thursday, 8:30am – 7:00pm
    • Friday – 8:30am – 4:30pm
    • Sunday – 12:00pm – 4:00pm

    May – June

    • Monday – Friday, 9:00 am – 3:00 pm

    July – August

    • Call or email for current availability

    During office hours:

    • Email requests will be responded to within 1 business day.
    • Real-time Appointments: If your question is more involved and requires a Blackboard Collaborate session, a mutually convenient 45 minute appointment will be set up with you.
    • Writing Dropbox: If you are submitting your work to the Writing Dropbox, we try to send feedback on your work within 3 business days.

    Outside office hours:

    • Email your "s" number, course number, and question to This email address is being protected from spambots. You need JavaScript enabled to view it. .  All email requests will be responded to within 1 business day.

    What methods can I use to book a live appointment?

    You can contact the eLearning Café in the following ways:

    • email This email address is being protected from spambots. You need JavaScript enabled to view it.
    • call 403-382-6952 during office hours.

    What will happen when I book my live appointment?

    1. When you request an appointment, a staff member will send you a confirmation email with the date and time of your appointment and instructions for logging in.

    2. Prior to your appointment, ensure you try logging in to the program. Test your audio to make sure you can hear and speak. Contact us if you have any technical difficulties.

    3. On the day of your appointment, follow the login instructions from your email. Be sure to arrive a few minutes early to allow yourself enough time to login. Your appointment is scheduled to last 45 minutes.

    4. Once you are logged in, the staff member will guide you through your appointment.

    5. At the end of your session, you will be asked to complete a quick, voluntary survey. The results from this survey will help us to continue growing and improving our service.